Senior Sales Manager (f/m/d) DACH

Trusted Shops SE (DE) • Cologne

Cologne

from today / asap

Your duties

Trusted Shops – We build trust.

Our mission is to make online shopping safer and more reliable by connecting trustworthy online shops with over 40 million European consumers in our Community of Trust. More than 30,000 businesses across Europe use our solutions to build trust in their digital services and products. Whether it’s authentic reviews, buyer protection, or legal tech solutions – our tools help brands create transparency, reduce uncertainty, and attract new customers. In short: no more fakes.

Your Impact:

As a Senior Sales Manager, you'll put your SaaS, digital marketing, and e-commerce know-how to work where it counts: winning new business and driving real B2B sales results. With a sharp focus on acquiring new customers and a structured approach to the sales cycle, you’ll play a key role in fueling our company’s growth. Engaging with clients across a wide range of industries, you’ll confidently introduce our platform to mid-sized and high growth businesses - helping them unlock their full growth potential.

Your Mission: Drive Growth. Build Trust. Close Deals.

Understand customer needs by analyzing their business challenges – and use AI-driven insights to present tailored, value-adding solutions.

Own the full new business cycle – from identifying and approaching qualified leads to closing deals and handing over seamlessly to our Account Management team.

Expand your reach through cold calling, email outreach, LinkedIn networking, event participation, and other prospecting channels.

Manage a strong pipeline of qualified leads and opportunities, ensuring consistent momentum and measurable results.

Pitch our SaaS solutions to mid-sized and high growth businesses across various industry verticals – via video calls, phone, email, or on-site meetings when needed.

Collaborate cross-functionally with marketing, partnerships, account management, and customer success to deliver a customer-first experience and help shape a digital world people can trust.

Engage e-commerce decision-makers and build compelling cases for partnering with Trusted Shops.

Actively contribute to lead definition, qualification, and acquisition – bringing your insights and creativity to the table.

Your profile

3+ years of sales experience in the SaaS industry or in selling complex, consultative digital products or software solutions.
Deep understanding of e-commerce platforms and a strong grasp of the SaaS landscape – you know the market and the players.
Proven track record in sales, with experience managing diverse deals and stakeholders across the pipeline – from mid-sized clients to fast-growing enterprises.
Proactive and results-driven mindset – you're motivated by success, learn from setbacks, and continuously strive to improve.
Exceptional communication skills, quick thinking, and a strategic approach to navigating complex sales conversations.
Collaborative team player, able to work effectively with internal teams and build strong relationships with prospects and clients.
Highly motivated and target-oriented, with the ability to not just meet but regularly exceed ambitious sales goals.
Fluency in German and English (spoken and written) – you communicate confidently and professionally in both languages, especially in negotiation and client-facing situations.

What we offer you

Hybrid work: Combine fixed office days with flexible remote work
Workation: Work temporarily from another location within Europe
Permanent contract with Europe's trusted brand
27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you're what we're looking for here? Apply!

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, and sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts

Your benefits in commercial

Sales Coach

Nobody works exactly the way you do. We offer you individual coaching and support by our sales coaches. Address topics that you find difficult and become even better at what you already know.

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

Internationales flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Tools

Always up to date. We work with the latest tools to provide our colleagues with the best possible support.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Employee reviews

As a account manager, I support the account management team of the DACH market as a kind of "special force" and work independently on various projects that make the account managers' daily work easier. From the very beginning, I have been given a high amount of personal responsibility and trust. Trust is not just something that is said lapidary, but is lived throughout the entire company. I particularly like the New Work policy at Trusted Shops. I love the possibility to work from anywhere and I can hardly wait to leave south during winter. Although I live about 500 kilometres away from Cologne, I feel very connected to my team. Even beyond that, all my colleagues have been extremely supportive and open towards me, and at the end of the day it often feels like I'm working with friends - I've never experienced that before.

I really enjoy my daily work and like to challenge myself. Every day I learn new approaches that make the work in telesales special. I'm not a door-to-door salesperson; on the contrary, our customers are often grateful for the contact and the conversations are interesting thanks to the individuality of the industries. If you already think that sounds exciting, I can tell you that there is much more to discover. Find out for yourself.

Have we awakened your interest?

Apply now