Senior Executive Program Manager (f/m/d)

Trusted Shops SE (DE) • Cologne

Cologne

from today / asap

Your duties

Trusted Shops is the leading SaaS company for trust solutions, including customer review systems, buyer protection, and trustmark. With tens of millions of users and tens of thousands of companies, we are building the Community of Trust, where people and business can connect with confidence.


We are looking for a Senior Executive Program Manager to join our dynamic team.


Only applications sent in English will be considered!

Please note, this is a Germany based position.


In this pivotal role, you will be responsible for overseeing and coordinating multiple projects and initiatives within the Trusted Shops company roadmap, ensuring they align with our strategic objectives and are delivered efficiently and effectively.

You will play a crucial role in facilitating communication from the Executive Leaderhip teams across departments, optimizing processes, and driving the successful completion of projects. Your leadership will be instrumental in enhancing our offerings and customer satisfaction, by effectively bridging gaps between various functions and ensuring cohesive progress towards our common goals.



Responsibilities

  • Program strategies - Develop and implement program strategies that align with the company's objectives and be able to recommend improvements for future projects.
  • Work with our Executive Leadership Team - Be the liaison agent between ELT's and all the teams within the company
  • Manage program budgets and resources - Optimize allocation to achieve project goals.
  • Deal with an appropriate toolbox - Apply your comprehensive toolbox of project-orientated techniques and methods, starting from goal setting to project reviews.
  • Monitor program processes - Monitor and report on program progress, challenges, and successes to stakeholders. And be able to implement risk management strategies and minimize project delays and cost overruns.

Your profile

  • 5+ years of experience in program management (managing multiple projects and initiatives) with a proven track record, preferably in a SaaS or technology-driven environment
  • 5+ years of experience in working and dealing with an ELT / Board / C-Levels 
  • Exceptional project management and leadership skills and experience managing cross-functional project teams.
  • Proficient in project management software (e.g. Jira, MS Office tools).
  • Ability to manage multiple projects simultaneously while maintaining attention to detail.


What we offer you:

  • Hybrid work: Combine flexible remote work with team time in the office
  • Workation: Work temporarily from another location within Europe
  • Permanent contract with Europe's trusted brand
  • 27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival
  • Buddy programme (an experienced trustee is at your side)
  • Individual training opportunities
  • Events (Team Events, Unit Events, etc.)
  • Health Pass (free online and offline sports, fitness and health courses)


BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts
Victoire Muret

Victoire Muret

Inhouse Recruiter Commercial
 

Your benefits in operations

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

What we work with

Tech Stack Operations
Tech Stack Operations

HubSpot: We use HubSpot as the main marketing touchpoint and CRM solution with a focus on (but not exclusively) new business: hosting of website, blog and landing pages as well as newsletters and marketing automation campaigns. As a result, it is synchronised with our CRM system Salesforce and other connected tools to deliver data, mainly on inbound leads. 

Outreach: In order to make our outbound sales process as automated and therefore as efficient as possible, we have integrated Outreach as a state-of-the-art sales engagement CTI solution that is very closely interlinked with our core CRM system. 

Salesforce: Salesforce, as a highly scalable and customisable SaaS solution, is used as our central CRM application. It is tightly integrated with some third-party solutions as well as numerous internal applications. 

Zuora: We use Zuora, one of the industry’s leading subscription management platforms, to have a single point of truth for all contract, billing and payment-related processes. 

Have we awakened your interest?

Apply now