At Trusted Shops, we have made it our mission to create digital trust between people and companies. Our goal is to become the #1 Community of Trust. Our unique combination of trustmark, authentic customer reviews and buyer protection helps millions of consumers to shop online with confidence every day. Headquartered in Cologne, Germany, we are a fast-growing and profitable SaaS company operating in a dozen European countries with around 700 employees.
If an online shop wants to carry the prestigious Trusted Shops Trustmark, experts at our international locations check the shop against established quality criteria.
Do you want to be part of this team?
Then you are the interface to our customers and look after online shops in the course of a comprehensive inspection process. Why do we do this? To make online shopping safer.
Your focus will be on the Polish-speaking market with the option of supporting other EU markets. In detail, you check new and existing customers according to quality criteria based on legal pillars. In this function, you recommend and coordinate suitable measures to improve the quality of online shops from a customers and an experts point of view.
About work:
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Independent coordination and support of the audit process
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In self-dependence, you process all relevant aspects of the certification being the interface to the customer
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You will be a competent contact person for the client at all times
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Support in partly interdisciplinary projects
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Continuous support and exchange with other company departments