Specialist Compliance, Internal Controls & Risk Management (f/m/d)

Trusted Shops SE (DE) • Cologne

Cologne

from today / asap

Your duties

Trusted Shops creates digital trust between people and businesses – with one clear ambition: to become the #1 Community of Trust. As a profitable SaaS company with around 800 employees, we support more than 25,000 online shops and approximately 40 million consumer memberships. The unique combination of our Trustmark, authentic customer reviews, and buyer protection helps millions of consumers shop online with confidence every day.

To further strengthen our Corporate Legal & Compliance Unit, we are looking for a

Specialist Compliance, Internal Controls & Risk Management (f/m/d)
(Hybrid in Cologne or remote within Germany / Full-time / Permanent contract)

Your Responsibilities
  • Responsible for the setup, further development, and implementation of our group-wide Compliance Management System

  • Development, maintenance, and governance of policies, codes of conduct, and process guidelines

  • Conducting compliance risk assessments and deriving effective preventive and control measures

  • Planning and delivering compliance training and awareness formats for employees and leadership

  • Establishing, documenting, and continuously improving the internal control system (ICS) in collaboration with Finance & IT

  • Performing control testing, effectiveness reviews, and supporting internal and external audits

  • Overall responsibility for company-wide risk management, including risk assessments, risk register, and reporting

Your profile

Your Profile
  • Completed university degree, e.g., in Business Law, Business Administration, Law, or a comparable qualification

  • Several years of professional experience in at least two of the following areas: Compliance Management, Internal Controls (ICS), Risk Management

  • Proven experience in drafting and implementing policies, control mechanisms, and governance structures

  • Strong understanding of structural, procedural, and organizational frameworks

  • Ideally, knowledge in information security or cybersecurity (e.g., DORA, NIS-2)

  • Analytical and structured working style with clear communication skills – even when dealing with complex topics

  • Fluent in German and English

What We Offer
  • Hybrid Work – flexible from Cologne or remote within Germany

  • Workation option

  • Permanent employment contract

  • 27 vacation days + 3.5 additional company holidays

  • Buddy program & structured onboarding

  • Diverse learning and career development opportunities

  • Regular team and company events

  • Health Pass for sports & mental wellbeing

BUILD A COMMUNITY OF TRUST WITH US – #cometotrust

Not sure if you meet every requirement? Apply anyway!

At Trusted Shops, we value you as a person – regardless of gender, nationality, ethnic or social origin, religion or belief, disability, age, sexual orientation, or identity. We are clearly committed to diversity and against discrimination.

Contacts
Colette Rollin

Colette Rollin

 

+49 171 1955843

Your benefits in operations

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

What we work with

Tech Stack Operations
Tech Stack Operations

HubSpot: We use HubSpot as the main marketing touchpoint and CRM solution with a focus on (but not exclusively) new business: hosting of website, blog and landing pages as well as newsletters and marketing automation campaigns. As a result, it is synchronised with our CRM system Salesforce and other connected tools to deliver data, mainly on inbound leads. 

Outreach: In order to make our outbound sales process as automated and therefore as efficient as possible, we have integrated Outreach as a state-of-the-art sales engagement CTI solution that is very closely interlinked with our core CRM system. 

Salesforce: Salesforce, as a highly scalable and customisable SaaS solution, is used as our central CRM application. It is tightly integrated with some third-party solutions as well as numerous internal applications. 

Zuora: We use Zuora, one of the industry’s leading subscription management platforms, to have a single point of truth for all contract, billing and payment-related processes. 

Have we awakened your interest?

Apply now