Senior Cloud Engineer (f/m/d)

Trusted Shops SE (DE) • Cologne

Cologne

from today / asap

Your duties

Trusted Shops develops SaaS solutions for over 40 million users and 30,000 businesses across Europe. Our product suite includes products such as the Trustmark, Buyer Protection and the eTrusted experience feedback platform. Our products are part of a 20-year mission to enable trust between people and businesses in the digital age.

Home of our product development is the Products & Engineering department, which consists of 15 cross-functional product teams across 3 product domains (Consumer, Business and Platform), working in an agile environment.

Join Our Invites Team as a Senior Cloud Engineer (f/m/d) and become an Email Expert!

Take the opportunity to shape the perfect entry point into our event-driven architecture by creating high-quality, high-converting email invitations.
As part of the Invites Team, you'll play a key role in designing the foundation of our review funnel, optimizing email conditions to drive the best possible, GDPR-compliant click-through rates. At our core, we believe that trust begins with reviews - and reviews start with an excellent email invite. Help us unlock new value and advance our mission!

Your Key Responsibilities as a Senior Cloud Engineer (f/m/d):

Collaborate with a High-Performing Cross-Functional Product Team: Work with Software Engineers, Cloud Engineers, and QA Engineers to develop core services for our eTrusted Feedback Platform
Develop and Enhance Web Platform Components: Build new features and improve existing ones by applying your Infrastructure and Operations expertise to create a smooth and reliable user experience
Design and Implement Scalable Cloud Infrastructure: Set up modern infrastructure concepts and bring them to life on AWS using Terraform to ensure scalability, security, and efficiency
Drive Reliable Monitoring and Operations: Develop smart monitoring and logging solutions with AWS CloudWatch, Instana, and Logz.io, and work with the team to ensure our systems run smoothly and reliably
Embrace the "You Build It, You Own It" Culture: Take full ownership of services, guiding them from development to production, while also managing infrastructure monitoring and automation

Why Join Trusted Shops?

Personal Development: You’ll receive direct support from your Engineering Manager, ensuring your growth and success
Health & Wellbeing: Participate in monthly health activities and earn an extra vacation day for achieving health goals
Continuous Learning: Enjoy your “Self Education Day” every last Friday of the month, where you can focus on personal growth, attend internal tech talks, read a book, or work on your goals
Inclusive Work Culture: Flexible working options and a focus on work-life balance. No late-night work expected
If you want to know more about our organisation, feel free to check out the LinkedIn articles of our CTO

A Typical Day as a Senior Cloud Engineer (f/m/d) at Trusted Shops:

Start your day by setting up your remote workspace or adjusting your desk at the office
Check your personalized task manager to review projects, balancing short-term tasks with progress on larger Epics
Join the team standup to sync up on the sprint backlog or Kanban board, setting priorities and collaborating on shared goals
Focus on sprint stories, tasks, or bug fixes - working solo or teaming up with pair or mob programming as needed
Enjoy a flexible lunch break, whether it’s a home-cooked meal or a casual outing with colleagues at nearby restaurants
Spend the afternoon on focused work sessions, tailored to team dynamics and preferences
On your Self-Education Day (monthly), focus on personal growth with a self-directed learning agenda and no scheduled Meetings
Wrap up the day with Team-building activities such as Waffle Day or enjoy a drink on the Rooftop Terrace

Your profile

You have hands-on, professional experience working with Cloud-based Infrastructures, with a strong focus on AWS (S3, API Gateway, Lambda, SQS, SNS, ECS, CloudWatch, DynamoDB).
You are highly skilled in provisioning and managing Event-Driven Cloud Environments, including the setup of (No)SQL Databases like PostgreSQL and DynamoDB.
You have practical experience with Infrastructure as Code (IaC), particularly using Terraform, as well as proficiency in Shell Scripting and YAML.
You are familiar with CI/CD Pipelines and DevOps Practices, especially using tools like GitHub and CircleCI, and are confident in monitoring and alerting with Logz.io and Instana.
You are comfortable with keeping Cloud Solutions Cost-efficient, demonstrating awareness of FinOps principles and long-term scalability.
You actively contribute to maintaining and updating Frontend and Backend Tech Stacks, with working knowledge of TypeScript, JavaScript and Java
You thrive in a self-directed, collaborative environment and communicate confidently with Engineers, System Architects, and Stakeholders across the Business
Your English communication skills are fluent - additional languages are a plus but not required

What we offer you:

Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
One "Self Education Day" per month
27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts

Videos

What opportunities does "new work" offer our colleagues? Patrick tells us his story

Your benefits in tech

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Guilds

In cross-team guilds, we work on current topics in a self-organised and practical manner, e.g. in the Architecture guild or the DevOps guild

Hackathons

We like to think outside the box, developing useful and creative solutions to problems during small events – whether related to work or not

Peer- /mob-programming

Many people work together to develop the best code. This allows us to progress even more effectively in projects and to learn from each other.

Knowledge marketplace

Everyone can offer knowledge or search for it on a kind of bulletin board. This creates spontaneous training sessions with each other

Agile Coach

Agile coaches are available to you and your teams so that you can be successful together.

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Our application process

1/4

2/4

3/4

4/4

Are you passionate about the code behind our products?

Programming Languages

Java: Java is used by some of our Tech teams and supports us with components that have complex logic, usually in combination with Spring Boot

TypeScript: We use TypeScript combined with the React framework in the frontend and also on the server side with NodeJS

Python: We often use Python when processing or transforming data.

Frameworks

React: React is used when the performance of our solutions is important. Our B2C environment, in particular, benefits from React (shop profiles, trust badges, widgets, etc.)

Spring Boot: When it comes to complex business logic in Java and Kotlin, we use Spring Boot. It is deployed in ECS

NodeJS: Our focus is on serverless, and we often use typescript in the backend. We mostly use NodeJS in combination with AWS Lambda

Service & Tools

Circle CI:  CircleCI is our CI/CD tool for automated builds, testing & deployment

GitHub:  GitHub supports our internal open source policy and enables cross-team cooperation and feedback

Ansible: We use Ansible to provide our virtual servers in a repeatable and automated way

Terraform: Our AWS infrastructure is fully managed with Terraform. This allows us to keep a simple history of all changes and minimise the manual effort.

Databases & Hosting

DynamoDB: DynamoDB is often used to access large amounts of data in real time. We regularly use it with AWS Lambda to provide a scalable solution.

PostgreSQL/MySQL: If flexibility of data access is paramount, then we also use relational databases

AWS:  For us, it's "cloud first" so that we are able to scale the infrastructure of our products. Here we rely on services such as AWS Lambda, S3 and DynamoDB

Employee reviews

Right now we are working on a new major project for user management and permissions, which is interesting but also complex and has many aspects that will allow it to be integrated into other components. I really like the fact that, as developers within the team, we can decide which technology and programming language we want to use and how we structure the processes. This can sometimes be a challenge, but it helps us gain a lot of new experience. I can work on anything I want to learn about on self-learning days. And of course we have a very friendly and open working atmosphere. Team building events and mob/pair programming sessions also contribute to this.

I am currently working in the Review Insights team. In this product team, we work on frontends that help our customers, i.e. online retailers, to draw valuable information from the collected reviews. I have another colleague in the team from the front-end team with whom I work closely. This starts with the planning and discussion of solutions and ends with the joint revision of the written code. Overall, the working atmosphere at Trusted Shops is very pleasant and relaxed. Thanks to a specially developed platform solution, each product team can build its own micro frontends and is thus independent of the other product teams. This means that you are not restricted in your choice of framework, for example - however, we mainly use the common JavaScript frameworks. Personal development is also encouraged. This year, for example, I was able to take part in a one-week summer school on the topic of deep learning, and we basically have one day a month at our disposal to continue our education as we see fit.

Have we awakened your interest?

Apply now