Senior Business Intelligence Analyst (f/m/d)

Trusted Shops SE (DE) • Cologne

Cologne

from today / asap

Your duties

At Trusted Shops, we have made it our mission to create digital trust between people and companies. Our goal is to become the #1 Community of Trust. Our unique combination of Trustmark, authentic customer reviews, and buyer protection helps millions of consumers shop online with confidence every day. Now we want to push our development even further and build the next-generation trust platform. Headquartered in Cologne, Germany, we are a fast-growing and profitable SaaS company operating in a dozen European countries with over 800 employees.

As part of the Controlling unit within the Finance department, you and your colleagues will work with financial, operational, and product data to provide actionable insights and ensure a single source of truth for key financial and operational metrics. You will collaborate with cross-functional teams to align data initiatives and ensure consistent, high-quality reporting standards. Additionally you will be responsible for analyzing complex datasets, creating and maintaining dashboards, and supporting strategic decision-making processes. By identifying trends, opportunities, and risks, you will enable the organization to achieve its goals.

Your Key Responsibilities as a Senior Business Intelligence Analyst (f/m/d)

Consulting & Collaboration: Act as a trusted advisor to internal stakeholders, focusing on finance, operational analysis, and risk analysis/reporting topics. Participate in "Market Day" sessions as part of a dedicated team with market heads (e.g. DACH) and the Business Controlling Team to identify challenges, uncover opportunities, and develop actionable, data-driven solutions.
KPI & Metric Design: You will develop, refine, and maintain business-critical KPIs to measure and monitor organizational performance effectively. Additionally you will partner with cross-functional teams to align KPI definitions and ensure consistency across all reporting layers.
Report & Dashboard Development: You will develop and deliver scalable, high-quality reports, dashboards, and visualizations customized to meet stakeholder needs. By leveraging modern BI tools, you will create automated and efficient reporting solutions, minimizing dependency on manual processes.
BI Process Excellence & Workflow Optimization: You will lead the entire BI process, starting with gathering and analyzing business requirements and extending to the implementation and sustainable use of BI tools and reports. Working closely with teams like the Data Warehouse (DWH) Team and Reporting Solutions Team, you will design and implement streamlined workflows to improve efficiency, ensure data accuracy, and deliver impactful insights.
Data Analysis & Insights Generation: Explore and analyze data from various sources, including the data lake and data warehouse (DWH), to uncover actionable insights. Support data-driven decision-making by presenting clear and concise findings tailored to diverse stakeholder groups.

Your profile

A degree in Business Informatics, Business Administration, Statistics or a related field
Several years of practical experience in Data Analytics/BI, ideally within a Controlling or Finance Unit
Strong proficiency in SQL and experience with relational databases
Extensive experience with BI tools such as Power BI, Tableau or Metabase
Basic knowledge of ETL processes, data modelling, and data integration/automation
Great problem-solving skills with the ability to think analytically and strategically
Excellent communication skills, with the ability to adapt complex topics to different audiences, making them clear and understandable based on stakeholder needs
Fluency in English is required; proficiency in German is a plus
Experience in a SaaS environment is a plus

What we offer you

Hybrid work: Combine flexible remote work with team time in the office
Workation: Work temporarily from another location within Europe
Permanent contract with Europe's trusted brand
27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply!

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts

Your benefits in finance

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Employee reviews

Not only is the personal interaction, the working atmosphere and the mindset in the department great, I also really enjoy the work itself. Here, tasks are not just dully processed, but contexts and backgrounds are also explained. Thanks to the participation in the monthly closing, there is always variety of tasks. As a debtor, I can also get a taste of balance sheet accounting here - very interesting for me personally. Cross-departmental work is a daily occurrence here and I'm never stuck in a bubble. There are often projects, for example, to optimise processes or to improve cooperation with other departments. So I always have the opportunity to get involved and can actively shape processes and structures. Many of my colleagues have become friends and I simply feel comfortable.

At the end of 2021, I started as a Controller at Trusted Shops after graduating from university. In addition to extensive onboarding, my first goal-oriented projects and activities helped me to familiarise myself with the corporate culture and the job of a controller. For example, I was able to participate in the relaunch of the Smart Goal tracking, in which the Smart Goals of our units are consolidated on a monthly basis. This immediately gave me a comprehensive insight into the company and a feeling for the world of figures in a SaaS company. Thanks to the trust placed in me by the team and the immediate involvement in controlling topics, I was able to acquire new skills in the areas of IT systems, reporting, planning and proactive communication with various stakeholders within a short period of time. As part of the reorientation in Controlling, in which we work together on projects despite the newly created teams (Business Unit Controlling & Corporate Controlling) and maintain a very close exchange, I now have the position of Business Unit Controller. I am available to the business units I supervise as a sparring partner for month-end closing, ad-hoc requests, setting up cost analyses and other topics.As an employee in controlling and especially as a business unit controller, I look forward to accompanying the journey and development of the units and thus contributing to the significant success of Trusted Shops.

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