Sales Development Representative (f/m/d)

Trusted Shops SE (DE) • Cologne

Cologne

from today / asap

Your duties

Grow with Purpose. Thrive with TRSTD.  

At Trusted Shops, we build the trust infrastructure of the digital world. More than 30,000 businesses across Europe use our SaaS solutions to create transparency, reduce uncertainty, and achieve sustainable growth. With 56 million users, we are building Europe’s leading Community of Trust.

For our growing Enterprise business, we are rethinking Sales Development: more strategic, data-driven, and AI-powered. This is not a traditional SDR role focused on volume. It is a modern, impact-driven sales role centered on strategic prospecting with high relevance and long-term business impact.

Your Impact

At the core of this role is building a high-quality enterprise pipeline and developing new entry points into complex organizations. Together with Sales, Marketing, and our AI team, you will create scalable outbound strategies for sustainable growth.

  • Build strategic pipeline: Identify and develop enterprise opportunities (companies with €1bn+ revenue) across industries such as E-Commerce, Retail, Automotive, Banking, Insurance, and Energy.

  • Leverage AI effectively: Use AI-powered tools, workflows, and data models to make prospecting, personalization, and outreach more efficient, targeted, and relevant.

  • Engage decision-makers: Build relationships with stakeholders across Marketing, CX, CRM, Digital, and E-Commerce — from operational teams up to C-level executives.

  • Understand and qualify needs: Through strategic discovery conversations, identify challenges, priorities, and opportunities for long-term collaboration.

  • Shape collaboration: Work closely with Sales, Marketing, and the AI team to continuously improve outbound strategies and scale successful approaches.

Your profile

  • Experience in B2B outbound: Experience in Sales Development, Business Development, or B2B Sales, ideally in a SaaS or digital environment.

  • Analytical mindset: You recognize patterns, work with data, and translate insights into relevant business opportunities.

  • Tool & AI affinity: Confident in using AI tools such as ChatGPT, Claude, or Copilot, with a strong interest in applying new technologies effectively in a sales context. Experience with CRM systems (ideally Salesforce) as well as common sales and prospecting tools.

  • Strong communication skills: You lead structured and confident conversations with senior stakeholders and build trust through relevance and substance.

  • Ownership mindset: High level of accountability, willingness to learn, and the ambition to continuously improve processes and results.

  • Language skills: Fluent German (written and spoken) and good English skills.

What we offer you

  • Hybrid work: Combine fixed office days (2 days / week) with flexible remote work.

  • Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management.

  • Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway

  • Permanent contract with Europe's trusted brand.

  • 28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.

  • Buddy program: An experienced trustee is at your side.

  • Learning & Development: Individual training opportunities.

  • Events: Team Events, Unit Events, etc.

  • Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.

Onboarding & Growth  

At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.   

The first four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.  

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts
Maximilian Gemmerich

Maximilian Gemmerich

 

Your benefits in commercial

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

Internationales flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Learning & Development

Tap into our extensive internal training portfolio and keep evolving your skills. This includes workshops with our Agile Coaches, access to a wide range of eLearning platforms, and training sessions with field experts.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Tools

Always up to date.
In our Commercial teams, you work with some of the most advanced and effective tools in the industry. With Salesforce, HubSpot and Talkdesk, you always know exactly where your customers stand — from first touchpoint to long‑term partnership.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Employee reviews

Nele Straatmann
Nele Straatmann
Account Managerin

As a account manager, I support the account management team of the DACH market as a kind of "special force" and work independently on various projects that make the account managers' daily work easier. From the very beginning, I have been given a high amount of personal responsibility and trust. Trust is not just something that is said lapidary, but is lived throughout the entire company. I particularly like the New Work policy at Trusted Shops. I love the possibility to work from anywhere and I can hardly wait to leave south during winter. Although I live about 500 kilometres away from Cologne, I feel very connected to my team. Even beyond that, all my colleagues have been extremely supportive and open towards me, and at the end of the day it often feels like I'm working with friends - I've never experienced that before.

Stefanie Sieberz
Stefanie Sieberz
Sales Consultant DACH

I really enjoy my daily work and like to challenge myself. Every day I learn new approaches that make the work in telesales special. I'm not a door-to-door salesperson; on the contrary, our customers are often grateful for the contact and the conversations are interesting thanks to the individuality of the industries. If you already think that sounds exciting, I can tell you that there is much more to discover. Find out for yourself.

 

Have we awakened your interest?

Apply now