Product Manager (f/m/d)

Trusted Shops SE (DE) • Cologne

Cologne

from today / asap

Your duties

At Trusted Shops, we have made it our mission to create digital trust between people and companies. Our goal is to become the #1 Community of Trust. Our unique combination of Trustmark, authentic customer reviews, and buyer protection helps millions of consumers shop online with confidence every day. Now we want to push our development even further and build the next-generation trust platform. Headquartered in Cologne, Germany, we are a fast-growing and profitable SaaS company operating in a dozen European countries with over 800 employees.

Home of our product development is the Products & Engineering department, which consists of 14 cross functional product teams across 3 product domains, working in an agile environment. We are looking for Product Managers in our Consumer Domain and Platform Domain, who thrive in a creative, changing environment, are passionate about positively impacting the user experience, and who will advance our mission.


What your role's responsibilities will include
Together with around a dozen other Product Managers, you drive the value of your product, and the value of the entire product portfolio.

As Product Manager, you will gain a firm foundation on the product and provide vision, approach, and planned execution. You carry the ownership of the product in terms of quality and delivery as per the expectations you aligned with your peers and management. You aim to UNDERSTAND our business and your product’s impact on it to the fullest extent. You get familiar with the most modern and agile techniques to BUILD software, and use data to LEARN more about the impact you have.

Your approach should be firmly rooted in customer-centricity. You seek out and amplify the voice of the customer, and leverage it as a driving factor in the product development. You understand that getting a win for the customer goes hand in hand with getting a win for the business, and continuously seek to satisfy both.


What your day as a Product Manager (f/m/d) might look like

  • Starting your day with setting up your mobile working environment – or adjusting your table at the office.
  • Opening your individual task manager and getting your mind into the processes you are supporting at the moment – from short term operative to long term visionary perspectives.
  • Meeting your team in the daily standup and setting the stage for the collaborative work of the day. You’ll probably have a look at your backlog together – or your Kanban board or whatever style of agile collaboration your team favours.
  • Continuing with meeting or work sessions that help you UNDERSTAND your business, BUILD your software or LEARN from data, customers, and colleagues.
  • Meet your stakeholders to gather feedback and insights.
  • Lunch break! Grabbing a bite at home or maybe gathering a few team members and colleagues and explore the restaurants around the office?
  • More meetings or work sessions in the afternoon. It is completely up to you how long and in which constellations and formats you work, but you can expect that a lot of people will want a piece of you! So, communication and (self) organisation should be your strong suits!
  • Prioritize features and initiatives based on user needs and business impact.
  • Luckily, there will be regular meeting series with your Product Manager peers and your Group Product Manager to help you stay in synch with team-overarching developments and goals and the company buzz and strategy.
  • Still in the office? Get a free drink on the rooftop terrace before going home and remember: We don’t believe into working till the middle of the night here.
  • Or was this your monthly self-education day? In which case, no meetings for you today, but a self-chosen agenda of learning and self-improvement.

Your profile

  • You can quickly gauge product risks and actively look for ways to mitigate them
  • You come along with a pronounced technical understanding for software products and have gathered two or more years of experience as a Product Manager / Product Owner
  • You use user research and insights to back up your product development
  • Respectful, appreciative cooperation and teamwork are important to you
  • Excellent communication skills in English, German is a plus
  • You stay focused on the big goals, and go the extra mile to bring everyone there
  • You drive good decisions, also through assisting others to reach one


What we offer you

  • Hybrid work: Combine flexible remote work with team time in the office
  • Workation: Work temporarily from another location within Europe
  • Permanent contract with Europe's trusted brand
  • One "Self Education Day" per month
  • 27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival
  • Buddy programme (an experienced trustee is at your side)
  • Individual training opportunities
  • Events (Team Events, Unit Events, etc.)
  • Health Pass (free online and offline sports, fitness and health courses)


BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts
Alessandro Canu

Alessandro Canu

Inhouse Tech Recruiter
 

Your benefits in product

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Agile coach

Agile coaches are available to you and your teams so that you can be successful together.

Guilds

In cross-team guilds, we work on current topics in a self-organised and practical manner, e.g. in the Architecture guild or the DevOps guild

Knowledge marketplace

Everyone can offer knowledge or search for it on a kind of bulletin board. This creates spontaneous training sessions with each other

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Employee reviews

Thibaut Charprenet
Thibaut Charprenet
Senior Product Designer

As a Senior Product Designer, I work as part of the Advertising Product team. Together, we get to make most of the critical decisions about our products and enjoy plenty of freedom in the way we shape our roadmap.

My daily work never gets boring and always looks different depending on what phase of a project we are working on: in the discovery phase, I take care of the user research and data collection that will inform our decisions. In the conceptual phase, I deliver the user journey and the wireframes before moving to the more final graphic design. Finally, I also drive the user testing rounds or customer interviews to validate our new releases and establish the next UX improvements.

Every step of the way, I can rely on our in-house UX team to help me organise workshops, get feedback or support me with more advanced graphic tasks, such as illustrations and animations. Among the many excellent reasons to join Trusted Shops, the amazing UX team and our great diversity of profiles and colourful personalities would probably be my number one!

Have we awakened your interest?

Apply now