Partnership Manager E-Commerce (DACH) (f/m/d)

Trusted Shops SE (DE) • Cologne

Cologne

from today / asap

Your duties

Cologne (Hybrid) | Full-time | Permanent

Build the Future of Trusted E-Commerce

At Trusted Shops, we're building Europe's leading Community of Trust.

For more than 25 years, we have helped consumers shop online with confidence through our Trustmark, Buyer Protection and trust solutions for online businesses. Today, millions of consumers and thousands of online shops rely on Trusted Shops to create safe and trustworthy shopping experiences.

To further strengthen our market presence in the DACH region, we are looking for a commercially driven and relationship-oriented Partner Manager DACH who thrives on building strategic partnerships, unlocking growth opportunities and expanding our ecosystem across agencies, affiliates and e-commerce partners.

Your Impact

As Partner Manager DACH, you will play a key role in growing and developing Trusted Shops' partner ecosystem across Germany, Austria and Switzerland.

You will build long-term relationships with partners, identify new business opportunities and create win-win collaborations that drive revenue growth, market visibility and partner success.

This is a highly visible role with direct influence on our commercial growth strategy within one of Europe's most dynamic e-commerce markets.

What You'll Do

Develop and manage relationships with agencies, affiliates and other strategic partners across the DACH market.
Expand and strengthen Trusted Shops' partner ecosystem through proactive business development activities.

Enable partners to successfully promote Trusted Shops solutions.
Identify upselling and cross-selling opportunities within existing partner relationships.

Monitor partnership performance and derive actionable insights from data.
Stay up to date with industry trends, market developments and best practices.

Partner closely with Sales, Marketing and Customer Success teams to maximize partner impact.
Support integrated go-to-market initiatives and joint campaigns.
Represent Trusted Shops within the DACH e-commerce ecosystem and at industry events.

Your profile

3+ years in Partner Management, Business Development, Affiliate Marketing, or Sales, ideally with experience in the DACH market and an established agency network.
Strong understanding of the e-commerce industry; SaaS experience is a plus.
Demonstrated success in building and scaling agency and affiliate networks with measurable revenue impact; strong commercial mindset; successful in partner activation, upselling, and indirect channel growth; experience in performance marketing and agency-led lead generation.
Hands-on experience with CRM and marketing tools such as Salesforce and HubSpot.
Fluency in German (C2) and good English skills (B2).

What we offer you

Hybrid work: Combine fixed office days (2 days / week) with flexible remote work.
Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management.
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand.
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.
Buddy program: An experienced trustee is at your side.
Learning & Development: Individual training opportunities.
Events: Team Events, Unit Events, etc.
Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.

Onboarding & Growth 

At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.  

The first four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth. 

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply!

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts

Your benefits in commercial

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

Internationales flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Learning & Development

Tap into our extensive internal training portfolio and keep evolving your skills. This includes workshops with our Agile Coaches, access to a wide range of eLearning platforms, and training sessions with field experts.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Tools

Always up to date. In our Commercial teams, you work with some of the most advanced and effective tools in the industry. With Salesforce, HubSpot and Talkdesk, you always know exactly where your customers stand — from first touchpoint to long‑term partnership.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Employee reviews

As a account manager, I support the account management team of the DACH market as a kind of "special force" and work independently on various projects that make the account managers' daily work easier. From the very beginning, I have been given a high amount of personal responsibility and trust. Trust is not just something that is said lapidary, but is lived throughout the entire company. I particularly like the New Work policy at Trusted Shops. I love the possibility to work from anywhere and I can hardly wait to leave south during winter. Although I live about 500 kilometres away from Cologne, I feel very connected to my team. Even beyond that, all my colleagues have been extremely supportive and open towards me, and at the end of the day it often feels like I'm working with friends - I've never experienced that before.

I really enjoy my daily work and like to challenge myself. Every day I learn new approaches that make the work in telesales special. I'm not a door-to-door salesperson; on the contrary, our customers are often grateful for the contact and the conversations are interesting thanks to the individuality of the industries. If you already think that sounds exciting, I can tell you that there is much more to discover. Find out for yourself.

Have we awakened your interest?

Apply now

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