Join Trusted Shops and help us build trust in the digital world!
We develop SaaS solutions for over 30 million consumers and 30,000 businesses across Europe. Our products –including the Trustmark, Buyer Protection, and eTrusted review platform – have been driving trust for more than 25 years.
As a Conversion Analyst (m/f/d), you turn complex data into clear insights that directly improve conversion performance and drive business decisions. You help build a reliable, connected data landscape and enable teams across Trusted Shops to optimize funnels, run experiments, and execute strategic initiatives with confidence.
Your responsibilities
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Build, maintain, and optimize conversion-focused dashboards across business funnels and customer journeys (e.g. payment, cancellation)
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Ensure data quality, consistency, and clear metric definitions across reports and tools
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Act as a central point of contact for data-related questions, supporting stakeholders with interpretation and validation
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Analyze user behavior, segments, funnels, and lifecycle metrics to uncover actionable insights and conversion opportunities
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Evaluate high-impact experiments (e.g. pricing, conversion, process changes) and ensure valid tracking and interpretation
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Act as a trusted advisor to Business-, Customer Journey-, and Product teams on data-driven optimization and decision-making
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Support strategic projects through data integration, cleanup, and model optimization
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Help reduce data silos by connecting multiple data sources and enabling end-to-end data flows
