IT System Administrator (Client Management) (f/m/d)

Trusted Shops AG • Cologne

Full-time

Cologne

from today / asap

Your duties

Trusted Shops develops SaaS solutions for over 30 million users and 30.000 companies all over Europe. Our product suite includes products such as the Trustmark, buyer protection and the experience feedback platform eTrusted. With our products we pursue the mission to enable trust between people and businesses in the digital age over the last 20 years.

Interested in being part of this mission? We are seeking an experienced IT System administrator with a background in Client Management, to join our nine-person Office IT team, which is part of our Tech unit. In this role you are responsible for architecting and continuously developing our Windows and macOS Management Platform with a focus on fast deployment, patching and automation.

What your role's responsibilities will include:

Shape and administer our Microsoft Intune and Jamf Pro MDM platform to manage software deployments, compliance policies, patch management, and OS upgrades.
Deploy application packages and create new or enhance our existing automation scripts to meet our business needs.
Work on consistent security baselines for our Windows and macOS devices in regular exchange with our security team.
Solution-oriented troubleshooting of 2nd & 3rd level issues related to our endpoint infrastructure.
Management of our equipment throughout its entire hardware lifecycle, this includes staying in contact with our business partners, testing and introducing new devices, and disposing of old ones.

Your profile

Experience in managing endpoints at scale using Microsoft Intune or Jamf Pro, perhaps even initial experience with the integration of 3rd party tools.
Profound knowledge of the current Windows and/or macOS operating systems.
Understanding of scripting and automation with PowerShell or Bash. Additional experience in REST APIs and how to consume them is a plus.
Excellent communication skills and a demonstrated ability to work in a collaborative team environment.
A problem-solving approach with the ability to balance the proposed solutions with pragmatism, which are as simple as possible but as complex as necessary.
Very good German language skills (C1) are a must, in combination with at least intermediate English language skills (B2).

What we offer you

The freedom to do a really good job
New Work: work up to 100% mobile (or on-site/hybrid) within Germany and take advantage of our flexible model
One "self-education day" per month
30.5 days vacation
Individual training opportunities
Health Pass (free online and offline sports, fitness and health courses)
Team events
An international and diverse environment - colleagues from over 40 nations who work for 13 markets in 5 offices across Europe
An unique company spirit - an open error culture, enthusiasm for good results, and giving every individual room for growth

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts

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What opportunities does "new work" offer our colleagues? Patrick tells us his story

Your benefits in tech

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Guilds

In cross-team guilds, we work on current topics in a self-organised and practical manner, e.g. in the Architecture guild or the DevOps guild

Hackathons

We like to think outside the box, developing useful and creative solutions to problems during small events – whether related to work or not

Peer- /mob-programming

Many people work together to develop the best code. This allows us to progress even more effectively in projects and to learn from each other.

Knowledge marketplace

Everyone can offer knowledge or search for it on a kind of bulletin board. This creates spontaneous training sessions with each other

Agile Coach

Agile coaches are available to you and your teams so that you can be successful together.

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Our application process

1/4

2/4

3/4

4/4

Are you passionate about the code behind our products?

Programming Languages

Java: Java is used by some of our Tech teams and supports us with components that have complex logic, usually in combination with Spring Boot

TypeScript: We use TypeScript combined with the Angular and React frameworks in the frontend and also on the server side with NodeJS

Kotlin: We sometimes use Kotlin as an alternative to Java for server-side solutions and for our mobile development

Python: We often use Python when processing or transforming data. We also occasionally write services in it with the help of AWS Lambda

Frameworks

Angular: Particularly in our B2B area, we rely on Angular for our frontend in order to be able to develop interactive solutions efficiently

React: React is used when the performance of our solutions is important. Our B2C environment, in particular, benefits from React (shop profiles, trust badges, widgets, etc.)

Spring Boot: When it comes to complex business logic in Java and Kotlin, we use Spring Boot. It is deployed in Kubernetes clusters

NodeJS: Our focus is on serverless, and we often use typescript in the backend. We mostly use NodeJS in combination with AWS Lambda

Service & Tools

Circle CI:  CircleCI is our CI/CD tool for automated builds, testing & deployment

GitHub:  GitHub supports our internal open source policy and enables cross-team cooperation and feedback

Ansible: We use Ansible to provide our virtual servers in a repeatable and automated way

Terraform: Our AWS infrastructure is fully managed with Terraform. This allows us to keep a simple history of all changes and minimise the manual effort.

Databases & Hosting

DynamoDB: DynamoDB is often used to access large amounts of data in real time. We regularly use it with AWS Lambda to provide a scalable solution.

PostgreSQL/MySQL: If flexibility of data access is paramount, then we also use relational databases

AWS:  For us, it's "cloud first" so that we are able to scale the infrastructure of our products. Here we rely on services such as AWS Lambda, S3 and DynamoDB

Employee reviews

Right now we are working on a new major project for user management and permissions, which is interesting but also complex and has many aspects that will allow it to be integrated into other components. I really like the fact that, as developers within the team, we can decide which technology and programming language we want to use and how we structure the processes. This can sometimes be a challenge, but it helps us gain a lot of new experience. I can work on anything I want to learn about on self-learning days. And of course we have a very friendly and open working atmosphere. Team building events and mob/pair programming sessions also contribute to this.

I am currently working in the Review Insights team. In this product team, we work on frontends that help our customers, i.e. online retailers, to draw valuable information from the collected reviews. I have another colleague in the team from the front-end team with whom I work closely. This starts with the planning and discussion of solutions and ends with the joint revision of the written code. Overall, the working atmosphere at Trusted Shops is very pleasant and relaxed. Thanks to a specially developed platform solution, each product team can build its own micro frontends and is thus independent of the other product teams. This means that you are not restricted in your choice of framework, for example - however, we mainly use the common JavaScript frameworks. Personal development is also encouraged. This year, for example, I was able to take part in a one-week summer school on the topic of deep learning, and we basically have one day a month at our disposal to continue our education as we see fit.

Have we awakened your interest?

Apply now