Senior IT Application Specialist (f/m/d) - Finance Sytems

Trusted Shops SE (DE) • Berlin, Cologne

Berlin, Cologne

from today / asap

Your duties

Trusted Shops develops SaaS solutions for over 40 million users and 30,000 businesses across Europe. Our product suite includes solutions such as the Trustmark, Buyer Protection, and the eTrusted experience feedback platform. For more than 25 years, our mission has been to enable trust between people and businesses in the digital age.

To join our Finance unit, we are looking for a:

Senior IT Application Specialist (f/m/d) - Finance Sytems to support the reliable operation, maintenance, and continuous improvement of our finance-related IT applications.

Cologne (hybrid) or Berlin (remote) | Permanent Contract (Full-time)

In this role, you will act as a central point of contact between Finance, IT, and external service providers, ensuring that our financial systems run smoothly and support day-to-day business processes and compliance requirements.

This position is ideal for experienced professionals (5+ years) who enjoy hands-on application support, system administration, and collaboration with business stakeholders in a finance environment.

Your Key Responsibilities as a Senior IT Application Specialist (f/m/d) - Finance Sytems

Support and manage finance-related IT applications (e.g. ERP, reporting, and spend management systems) in daily operations
Ensure stable and reliable system performance, availability, and data integrity
Administer, maintain, and optimize applications to support efficient and user-friendly processes
Analyze, troubleshoot, and resolve system incidents and user issues, providing first-level support
Act as a key contact for Finance stakeholders, ensuring smooth communication and quick resolution of requests
Support integrations and collaborate with IT teams to maintain functional system connectivity
Coordinate with external vendors and service providers for issue resolution, updates, and improvements
Implement and monitor system updates, configurations, and patches
Contribute to maintaining compliance with financial and IT security standards
Support ongoing improvements and small enhancements of finance applications and processes
Guide and train end users to ensure confident and effective system usage

Your profile

Degree in Business Administration, Business Informatics, IT, or a comparable field

5+ years of experience in IT application management or application support, ideally in a finance-related environment
Strong understanding of finance processes (e.g. accounting, controlling, reporting)
Hands-on experience with finance tools such as Kendox, Yokoy, TravelPerk, or LucaNet is a plus
Solid understanding of IT service management principles (e.g. ITIL) and support processes
Experience working with external vendors and service providers
Strong problem-solving skills and a structured, reliable, and hands-on working style
Excellent communication skills and ability to work at the interface between business and IT
Fluent in English and German

What we offer you:

Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts

Your benefits in finance

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Employee reviews

Not only is the personal interaction, the working atmosphere and the mindset in the department great, I also really enjoy the work itself. Here, tasks are not just dully processed, but contexts and backgrounds are also explained. Thanks to the participation in the monthly closing, there is always variety of tasks. As a debtor, I can also get a taste of balance sheet accounting here - very interesting for me personally. Cross-departmental work is a daily occurrence here and I'm never stuck in a bubble. There are often projects, for example, to optimise processes or to improve cooperation with other departments. So I always have the opportunity to get involved and can actively shape processes and structures. Many of my colleagues have become friends and I simply feel comfortable.

At the end of 2021, I started as a Controller at Trusted Shops after graduating from university. In addition to extensive onboarding, my first goal-oriented projects and activities helped me to familiarise myself with the corporate culture and the job of a controller. For example, I was able to participate in the relaunch of the Smart Goal tracking, in which the Smart Goals of our units are consolidated on a monthly basis. This immediately gave me a comprehensive insight into the company and a feeling for the world of figures in a SaaS company. Thanks to the trust placed in me by the team and the immediate involvement in controlling topics, I was able to acquire new skills in the areas of IT systems, reporting, planning and proactive communication with various stakeholders within a short period of time. As part of the reorientation in Controlling, in which we work together on projects despite the newly created teams (Business Unit Controlling & Corporate Controlling) and maintain a very close exchange, I now have the position of Business Unit Controller. I am available to the business units I supervise as a sparring partner for month-end closing, ad-hoc requests, setting up cost analyses and other topics.As an employee in controlling and especially as a business unit controller, I look forward to accompanying the journey and development of the units and thus contributing to the significant success of Trusted Shops.

Have we awakened your interest?

Apply now