Junior Conversion Manager (f/m/d)

Trusted Shops SE (DE) • Cologne

Cologne

from today / asap

Your duties

Please apply in English!

As a Junior Conversion Manager, you work together with the Consumer Membership Team, a team of marketeers and engineers to grow the buyer protection business at Trusted Shops. You execute measures with another experienced Conversion Manager, an Email Marketeer, an UX colleague, our engineers and our product manager to retain our Buyer Protection PLUS members as a focus area of your job.

As a Junior Conversion Manager, you will drive revenue growth by optimizing conversion rates in B2C customer journeys through data-driven experiments and measures.

Within six months, you'll enhance interaction rates, reduce churn, and increase subscription revenue by independently setting up and executing conversion optimization initiatives.

By the end of your first year, you’ll have identified key growth opportunities, conducted consumer research, developed and executed A/B tests, and leveraged data analysis to make informed decisions—ultimately generating a considerable business impact.

  • Optimize Conversions – Independently set up, execute and analyze conversion optimization measures to improve key business metrics through data-driven decision making as well as optimization through compelling, audience-centric copywriting.

  • Consumer Research & Insights – Collaborate with UX designers and other team members to analyze customer behavior and uncover actionable insights.

  • Growth & Customer Journey – Identify opportunities for improvement within customer journeys and implement targeted enhancements to drive growth.

  • A/B Testing & Experimentation – Develop, prioritize, and test sophisticated hypotheses using industry-standard tools to optimize conversion performance.

  • Data-Driven Decision-Making – Accurately interpret insights, iterate on successful initiatives, and ensure continuous optimization through structured follow-up processes.

Your profile

  • Successfully completed studies or apprenticeship in marketing, business, psychology, data analytics, or a related field

  • First experience in conversion rate optimization (CRO), A/B testing, or digital marketing is a plus

  • Strong analytical and problem-solving skills, with the ability to derive insights from data

  • Basic knowledge of testing tools, analytics platforms, and UX principles

  • A structured and autonomous working style, combined with a hands-on mentality

  • Fluent in German and English (spoken and written)


What we offer you

  • Hybrid work: Combine flexible remote work with team time in the office

  • Workation: Work temporarily from another location within Europe 

  • Permanent contract with Europe's trusted brand

  • 27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival

  • Buddy programme (an experienced trustee is at your side)

  • Individual training opportunities

  • Events (Team Events, Unit Events, etc.)

  • Health Pass (free online and offline sports, fitness and health courses)


BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts

Laura Aguglia

Talent Acquisition Partner
 

Your benefits in product

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Agile coach

Agile coaches are available to you and your teams so that you can be successful together.

Guilds

In cross-team guilds, we work on current topics in a self-organised and practical manner, e.g. in the Architecture guild or the DevOps guild

Knowledge marketplace

Everyone can offer knowledge or search for it on a kind of bulletin board. This creates spontaneous training sessions with each other

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Employee reviews

Thibaut Charprenet
Thibaut Charprenet
Senior Product Designer

As a Senior Product Designer, I work as part of the Advertising Product team. Together, we get to make most of the critical decisions about our products and enjoy plenty of freedom in the way we shape our roadmap.

My daily work never gets boring and always looks different depending on what phase of a project we are working on: in the discovery phase, I take care of the user research and data collection that will inform our decisions. In the conceptual phase, I deliver the user journey and the wireframes before moving to the more final graphic design. Finally, I also drive the user testing rounds or customer interviews to validate our new releases and establish the next UX improvements.

Every step of the way, I can rely on our in-house UX team to help me organise workshops, get feedback or support me with more advanced graphic tasks, such as illustrations and animations. Among the many excellent reasons to join Trusted Shops, the amazing UX team and our great diversity of profiles and colourful personalities would probably be my number one!

Have we awakened your interest?

Apply now