IT Application Manager (f/m/d) Finance Operations

Trusted Shops SE (DE) • Cologne

Cologne

from today / asap

Your duties

Trusted Shops develops SaaS solutions for over 40 million users and 30,000 businesses across Europe. Our product suite includes products such as the Trustmark, Buyer Protection and the eTrusted experience feedback platform. Our products are part of a 25-year mission to enable trust between people and businesses in the digital age.

We are looking for an IT Application Manager (f/m/d) Finance Operations who will be responsible for the end-to-end management, stability, and continuous improvement of finance-related IT applications. In this role, you will act as a key interface between Finance, IT, and external service providers, ensuring that financial systems effectively support business processes, compliance requirements, and strategic objectives.

This position is ideal for professionals with 2–4 years of experience in application management, particularly in finance-related environments, who enjoy working at the intersection of technology and financial operations and want to actively contribute to improving and developing financial systems.

Your Key Responsibilities as an IT Application Manager (f/m/d) Finance Operations:

Take ownership of finance-related IT applications (e.g. ERP, reporting, and spend management systems) and manage them throughout their full lifecycle
Ensure the availability, performance, security, and data integrity of financial systems so that finance operations run reliably and efficiently
Administer, maintain, and continuously improve finance applications to support stable processes and an excellent user experience
Analyze, troubleshoot, and resolve complex system issues, providing first- and second-level support to internal stakeholders
Help ensure seamless integration of financial IT systems across departments, enabling smooth collaboration between Finance and other business functions
Coordinate and implement software updates, patches, and system configurations to keep applications secure and up to date
Support the organization in maintaining compliance with financial regulations and IT security standards
Collaborate closely with Finance and IT teams to enhance system functionality, improve processes, and drive digital finance initiatives
Guide and train end users, sharing best practices and helping colleagues use financial systems effectively and confidently

Your profile

A completed university degree in Business Administration, Business Informatics, Information Technology, or a related field

2+ years of experience in IT application management, ideally working with finance or financial systems
A strong understanding of finance processes, such as accounting, controlling, financial reporting, and planning
Hands-on experience with finance applications such as Kendox, Yokoy, TravelPerk, or LucaNet is a plus
Good knowledge of IT service management principles (e.g. ITIL) and structured support processes
Experience working with external vendors and managing service providers in an IT environment
Strong analytical and problem-solving skills, combined with a structured and reliable working style
Excellent communication skills, with the ability to connect business needs and technical solutions
Fluent in English and German

What we offer you:

Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts

Your benefits in finance

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Employee reviews

Not only is the personal interaction, the working atmosphere and the mindset in the department great, I also really enjoy the work itself. Here, tasks are not just dully processed, but contexts and backgrounds are also explained. Thanks to the participation in the monthly closing, there is always variety of tasks. As a debtor, I can also get a taste of balance sheet accounting here - very interesting for me personally. Cross-departmental work is a daily occurrence here and I'm never stuck in a bubble. There are often projects, for example, to optimise processes or to improve cooperation with other departments. So I always have the opportunity to get involved and can actively shape processes and structures. Many of my colleagues have become friends and I simply feel comfortable.

At the end of 2021, I started as a Controller at Trusted Shops after graduating from university. In addition to extensive onboarding, my first goal-oriented projects and activities helped me to familiarise myself with the corporate culture and the job of a controller. For example, I was able to participate in the relaunch of the Smart Goal tracking, in which the Smart Goals of our units are consolidated on a monthly basis. This immediately gave me a comprehensive insight into the company and a feeling for the world of figures in a SaaS company. Thanks to the trust placed in me by the team and the immediate involvement in controlling topics, I was able to acquire new skills in the areas of IT systems, reporting, planning and proactive communication with various stakeholders within a short period of time. As part of the reorientation in Controlling, in which we work together on projects despite the newly created teams (Business Unit Controlling & Corporate Controlling) and maintain a very close exchange, I now have the position of Business Unit Controller. I am available to the business units I supervise as a sparring partner for month-end closing, ad-hoc requests, setting up cost analyses and other topics.As an employee in controlling and especially as a business unit controller, I look forward to accompanying the journey and development of the units and thus contributing to the significant success of Trusted Shops.

Have we awakened your interest?

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