Join Trusted Shops and help us build trust in the digital world!
We develop SaaS solutions for over 30 million consumers and 30,000 businesses across Europe. Our products – including the Trustmark, Buyer Protection, and eTrusted review platform – have been driving trust for more than 25 years.
Your mission
As a Growth Analyst, you will join our Consumer Membership Team – a cross-functional group of marketers, engineers, and product experts – focused on growing and retaining our subscription consumer base.
You turn complex data into clear insights that drive business decisions. You help build a reliable, connected data landscape and enable teams across Trusted Shops to confidently use data for optimization, experimentation, and strategic initiatives.
Your responsibilities
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Build, maintain, and optimize business, funnel, and customer journey dashboards (e.g. payment, cancellation)
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Ensure data quality, consistency, and clear metric definitions across reports and tools
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Act as a central point of contact for data-related questions, supporting stakeholders with interpretation and validation
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Analyze user behavior, segments, funnels, and lifecycle metrics to uncover actionable insights
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Evaluate high-impact experiments (e.g. pricing, conversion, process changes) and ensure valid tracking and interpretation
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Act as a trusted advisor to your Buiness-, Customer Journey and Product colleagues on data interpretation and decision-making
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Support strategic projects through data integration, cleanup, and model optimization
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Help reduce data silos by connecting multiple data sources and enabling end-to-end data flows
