E-mail Marketing Specialist (f/m/d)

Trusted Shops – Building the Community of Trust together!

Since 1999, our mission is to create digital trust. Our unique combination of Trustmark, authentic customer reviews and Buyer Protection helps millions of consumers to shop safely online every day. With the Community of Trust, people and businesses now connect with confidence.

Headquartered in Cologne, Germany, we are a fast-growing and profitable SaaS company operating in a dozen European countries with over 800 Trustees - that's what we call our employees.

As our new E-Mail Marketing Specialist, you are part of the E-Mail Marketing team, within the B2B Marketing department. You are responsible for our Members automations, mapping our Customer journey.

• Members automation - Working in close collaboration with the Product Marketing team, you maintain and develop our Members automation for 7 international markets.

• Create, manage and analyze - Email campaigns as part of wider Product Marketing campaigns.

• Ensure data points -  You are the main point of contact for the CRM team and ensure data points required for all automation and campaigns are available. You also bring in optimizations for data extraction/management.

• Target group segmentation - You select the right properties in order to create the perfect target group for each campaign.

• English is mandatory and another language is a plus.

• Experience in a similar position (> 3 years).

• Experience with CRM systems (Salesforce & HubSpot, particularly in creating emails and workflows, but also in data management)

• Experience in the e-commerce industry

What we offer you

• Hybrid work: Combine flexible remote work with team time in the office

• Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway

• Permanent contract with Europe's trusted brand

• 27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival

• Buddy programme (an experienced trustee is at your side)

• Individual training opportunities

• Events (Team Events, Unit Events, etc.)

• Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.