At Trusted Shops, we’re shaping Europe’s Community of Trust – a space where Businesses and Consumers connect with confidence, transparency, and security. Every day, millions of Users and thousands of Companies across Europe trust us to deliver safe, reliable, and seamless digital experiences.
To realize this ambitious Vision, we see Artificial Intelligence not as a trend but as a core driver of our future. AI is essential to how we solve complex challenges, scale our operations, and create customer experiences that are not just efficient but truly intelligent.
We’re growing our AI capabilities with an AI-first mindset – where AI is integrated from the ground up, powering the Solutions of tomorrow.
Now, we’re taking the next step: shaping the future of Agentic Commerce – a future where AI doesn’t just support decisions, but acts with purpose, responsibility, and impact.
As the Team Manager (f/m/d) of our AI Solutions Team, you’ll have the unique opportunity to lead this transformation and help define what trusted, AI-driven commerce looks like for Europe.
Your Key Responsibilities as AI Solutions Team Manager (f/m/d):
As the AI Solutions Team Manager (f/m/d), you will lead and grow a multidisciplinary Team of AI Experts.
Together, you will transform real business challenges into intelligent, scalable AI-powered Solutions that deliver meaningful impact.
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Strategic Leadership: Define, communicate, and drive a clear Vision and Roadmap for AI at Trusted Shops, always focusing on Value and Innovation
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Cross-Functional Collaboration: Partner closely with Teams across Product, Marketing, Operations, and Tech to identify high-impact Opportunities where AI can make a measurable difference
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Operational Excellence: Prioritize initiatives, manage the AI Project Pipelines, and ensure the successful, timely delivery of Solutions with clear Business outcomes
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End-to-End Delivery: Oversee the development of AI Models, GenAI-powered Tools (such as intelligent assistants and Chatbots), and workflow automation
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AI Advocacy: Champion an “AI by default” mindset throughout Trusted Shops, inspiring teams to embrace AI-driven approaches from the start.
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Trust & Ethics: Ensure that all AI Solutions align with our core Values of trust, transparency, and user-centric Design, with a strong commitment to ethical AI practices
Why Join Trusted Shops?
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Shape the Future of AI at Scale: Drive how AI becomes an integral part of the product DNA of a European leading trust Tech Company
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Autonomy and Meaningful Impact: Lead your own Team with the freedom to make decisions, take Ownership of outcomes, and see the direct results of your work in the real World
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Modern Tech Stack: Work hands-on with cutting-edge Generative AI Frameworks, scalable Architectures, and the latest Technologies that power innovative digital Solutions
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Growth and Learning Culture: Keep growing with dedicated time and budget for continuous learning, AI exploration, and professional development in an environment that values curiosity and innovation
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Flexible Work Environment: Benefit from remote work options, flexible hours, and a healthy Work-Life Balance that supports you both professionally and personally
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Inclusive and Purpose-Driven Culture: Join a diverse, open-minded Team that believes in building trust, empowering People, and driving meaningful progress - together
