Workday System Analyst (f/m/d)

Trusted Shops AG • Cologne

  • Full-time


from today / asap

Your duties

Revolutionize the digital landscape with Trusted Shops! Join us in crafting cutting-edge SaaS solutions that empower over 30 million users and 30,000 companies throughout Europe. Our innovative product suite, featuring renowned offerings like Trustbadge, buyer protection, and the dynamic eTrusted feedback platform, stands as a testament to our two-decade commitment to fostering trust in the digital realm.

Embark on an exciting journey as a Workday System Analyst, where you'll play a pivotal role in shaping and optimizing the Workday Human Capital Management (HCM) system for our organization. Join us in collaboratively gathering requirements, configuring system settings, crafting insightful reports, and providing technical support, all while ensuring the seamless functionality of the Workday platform. Your expertise will be instrumental in revolutionizing HR processes and elevating workforce management.

Trusted Shops welcomes you to be a part of our visionary Product Managers-led team, driving network-driven innovation and spearheading the digital transformation era. Your path to shaping the future begins right here.

What your role's responsibilities will include:

  • Collaborate synergistically with HR, IT, and pertinent stakeholders to adeptly gather and meticulously document system prerequisites. Skillfully configure diverse Workday modules to seamlessly harmonize with the organization's HR workflows, encompassing organizational structure, compensation, benefits, recruitment, onboarding, performance management, and beyond. Tailor workflows, business processes, and data fields with finesse to precisely cater to distinct business requisites. 
  • Mastermind and execute integrations between Workday and other requisite systems, ensuring a cohesive technological ecosystem.
  • Innovatively conceive and craft custom reports, dynamic dashboards, and incisive analytics that underpin data-infused decision-making. Proficiently extract and manipulate data from Workday, ensuring the integrity and uniformity of insights across reports and analytics.
  • Provide hands-on technical support, adeptly addressing user predicaments, fielding inquiries, and adeptly resolving system conundrums. Conduct engaging training sessions, empowering HR professionals and employees to harness the full potential of Workday, thereby fostering proficiency and best practices.
  • Diligently oversee system performance, executing periodic maintenance tasks. Stay at the vanguard of Workday updates, novel features, and paragons of best practice. Collaboratively strategize and execute system enhancements in tandem with the IT cohort.
  • Strategize, blueprint, and execute meticulous test plans to ensure the seamless functionality of system modifications, configurations, and enrichments. Sift through testing outcomes with meticulous attention, swiftly resolving discrepancies and tribulations.
  • Cultivate and curate an exhaustive compendium of system configurations, processes, and integrations. Forge user-friendly guides and reference materials, serving as beacons for users to harness the potential of Workday with adeptness.
  • Discern avenues for optimizing and streamlining HR processes by harnessing the prowess of Workday's expansive capabilities. Pioneeringly advocate for, and effectuate, system enhancements to amplify user experience and fortify system functionality.

What your day as Workday System Analyst (f/m/d) might look like:

  • Kickstart your day by crafting your workspace – setting the tone for a productive day ahead, whether it's at the office or your personalized home setup.
  • Immerse yourself in your daily schedule: prepare for impactful one-on-one sessions with your team members and gear up for a diverse array of engaging meetings on the horizon.
  • Participate in daily or weekly syncs with your esteemed Product Team counterparts, where insights are generously exchanged and prevailing trends are thoughtfully analyzed, fostering a culture of seamless collaboration.
  • Safeguard a designated no-meetings time slot – a valuable window carved out for delving into substantial tasks that warrant your complete focus and unwavering concentration.
  • Savor your lunch break – relish a home-cooked meal with your significant other or seize the opportunity to explore local restaurants with your teammates and colleagues.
  • Uncover the delights of office events like Waffle Day or Health Day. Fuel up with a freshly baked waffle or a rejuvenating smoothie, reenergizing you for the tasks at hand.
  • Engage in heart-to-heart discussions during 1-on-1s, addressing personal development, tackling roadblocks, and strategizing for upcoming ventures.
  • Collaborate across departments, devising ingenious solutions for pressing challenges while cultivating a network of expertise.
  • Extend your day with a refreshing moment on the rooftop terrace, savoring a complimentary drink before bidding the office adieu – because we value work-life balance.

Your profile

  • You hold a bachelor's or master's degree in information technology, Computer Science, Human Resources, or a related field, showcasing your academic foundation.
  • Boast a track record (5 years) as a seasoned System Analyst or in a parallel capacity, highlighting your specialized expertise in Workday HCM implementation and steadfast support.
  • Exhibit a robust comprehension of HR processes and an adept grasp of industry best practices, underlining your holistic understanding.
  • Showcase proficiency in the nuanced art of configuring and tailoring Workday modules, demonstrating your knack for system optimization.
  • Bring your experience in crafting bespoke reports and dynamic analytics within the Workday ecosystem to the forefront.
  • Highlight your familiarity with a spectrum of integration methods and tools, fortifying your capability to seamlessly link Workday with diverse systems.
  • Illuminate your outstanding aptitude for troubleshooting, a testament to your precision-driven problem-solving acumen.
  • Leverage your impeccable communication prowess and interpersonal finesse, pivotal for seamless collaboration and interaction.
  • Embrace the collaborative spirit, adeptly functioning within cross-functional team dynamics, reflecting your synergy-driven work approach.
  • While not mandatory, the possession of Workday certifications would be advantageous, signifying your commitment to ongoing professional growth and excellence.

What we offer you

  • The freedom to do a really good job
  • New Work: work up to 100% mobile (or on-site/hybrid) within Germany and take advantage of our flexible model.
  • 30.5 days vacation 
  • Individual training opportunities
  • Health Pass (free online and offline sports, fitness and health courses)
  • Team events (summer party, Christmas party, unit events)
  • An international and diverse environment - colleagues from over 40 nations who work for 13 markets in 5 offices across Europe
  • An unique company spirit - an open error culture, enthusiasm for good results, and giving every individual room for growth

Elevate your career with us and make every day a journey of growth and fulfillment!


Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Alessandro Canu

Alessandro Canu

Inhouse Tech Recruiter
What opportunities does "new work" offer our colleagues? Patrick tells us his story
What opportunities does "new work" offer our colleagues? Patrick tells us his story

Your benefits in tech

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.


In cross-team guilds, we work on current topics in a self-organised and practical manner, e.g. in the Architecture guild or the DevOps guild


We like to think outside the box, developing useful and creative solutions to problems during small events – whether related to work or not

Peer- /mob-programming

Many people work together to develop the best code. This allows us to progress even more effectively in projects and to learn from each other.

Knowledge marketplace

Everyone can offer knowledge or search for it on a kind of bulletin board. This creates spontaneous training sessions with each other

Agile Coach

Agile coaches are available to you and your teams so that you can be successful together.

Our values


Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.


Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.


We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Our application process


Are you passionate about the code behind our products?

Programming Lanugages
Programming Lanugages

Java: Java is used by some of our Tech teams and supports us with components that have complex logic, usually in combination with Spring Boot 

TypeScript: We use TypeScript combined with the Angular and React frameworks in the frontend and also on the server side with NodeJS 

Kotlin: We sometimes use Kotlin as an alternative to Java for server-side solutions and for our mobile development 

Python: We often use Python when processing or transforming data. We also occasionally write services in it with the help of AWS Lambda 


Angular: Particularly in our B2B area, we rely on Angular for our frontend in order to be able to develop interactive solutions efficiently 

React: React is used when the performance of our solutions is important. Our B2C environment, in particular, benefits from React (shop profiles, trust badges, widgets, etc.) 

Spring Boot: When it comes to complex business logic in Java and Kotlin, we use Spring Boot. It is deployed in Kubernetes clusters 

NodeJS: Our focus is on serverless, and we often use typescript in the backend. We mostly use NodeJS in combination with AWS Lambda 

Service & Tools
Service & Tools

Circle CI:  CircleCI is our CI/CD tool for automated builds, testing & deployment 

GitHub:  GitHub supports our internal open source policy and enables cross-team cooperation and feedback 

Ansible: We use Ansible to provide our virtual servers in a repeatable and automated way 

Terraform: Our AWS infrastructure is fully managed with Terraform. This allows us to keep a simple history of all changes and minimise the manual effort. 

Databases & Hosting
Databases & Hosting

DynamoDB: DynamoDB is often used to access large amounts of data in real time. We regularly use it with AWS Lambda to provide a scalable solution. 

PostgreSQL/MySQL: If flexibility of data access is paramount, then we also use relational databases 

AWS:  For us, it's "cloud first" so that we are able to scale the infrastructure of our products. Here we rely on services such as AWS Lambda, S3 and DynamoDB 

Employee reviews

Dariia Spychak
Dariia Spychak
Backend Developer

Right now we are working on a new major project for user management and permissions, which is interesting but also complex and has many aspects that will allow it to be integrated into other components. I really like the fact that, as developers within the team, we can decide which technology and programming language we want to use and how we structure the processes. This can sometimes be a challenge, but it helps us gain a lot of new experience. I can work on anything I want to learn about on self-learning days. And of course we have a very friendly and open working atmosphere. Team building events and mob/pair programming sessions also contribute to this. 

Jan Beilfuß
Jan Beilfuß
Frontend Developer

I am currently working in the Review Insights team. In this product team, we work on frontends that help our customers, i.e. online retailers, to draw valuable information from the collected reviews. I have another colleague in the team from the front-end team with whom I work closely. This starts with the planning and discussion of solutions and ends with the joint revision of the written code. Overall, the working atmosphere at Trusted Shops is very pleasant and relaxed. Thanks to a specially developed platform solution, each product team can build its own micro frontends and is thus independent of the other product teams. This means that you are not restricted in your choice of framework, for example - however, we mainly use the common JavaScript frameworks. Personal development is also encouraged. This year, for example, I was able to take part in a one-week summer school on the topic of deep learning, and we basically have one day a month at our disposal to continue our education as we see fit.

Have we awakened your interest?

Apply now