Team Lead IT Application Management – Finance Systems (m/f/d)

Trusted Shops SE (DE) • Cologne

Cologne

from today / asap

Your duties

Join Trusted Shops and help us build trust in the digital world!

We develop SaaS solutions for over 30 million consumers and 30,000 businesses across Europe. Our products – including the Trustmark, Buyer Protection, and eTrusted review platform – have been driving trust for more than 20 years.

As Team Lead IT Application Management – Finance Systems, you will lead a team of three experts responsible for supporting, maintaining, and continuously improving our finance applications. Acting as the primary link between IT and Finance, you ensure system stability, performance, compliance, and alignment with business needs.

We are looking for a hands-on leader who not only develops the team but also takes ownership of certain Finance IT applications and supports day-to-day operations.

Your Impact

Lead, coach, and develop a team of IT Application Managers providing 1st and 2nd level support for Finance applications
Ensure stable and efficient operation of finance-related systems (e.g., SAP, Lucanet, TravelPerk, Yokoy, Kendox, Windata) and payment service providers (e.g., Stripe, GoCardless)
Oversee incident, problem, change, and release management according to ITIL standards
Act as the main IT contact for Finance stakeholders and translate business requirements into technical solutions
Drive projects and support digital transformation and automation initiatives within Finance
Manage governance and vendor relationships, including contract negotiations and budget control

Your profile

A degree in Information Technology, Business Informatics, Finance, or a related field

At least 5 years of experience in IT application management, ideally with finance systems
Proven leadership experience combined with a hands-on mentality
Strong understanding of finance processes (accounting, controlling, financial reporting)
Experience with ERP systems (SAP, Lucanet), workflow tools (Kendox, Yokoy), and payment systems (Windata, Stripe, GoCardless)
Solid knowledge of IT service management frameworks (ITIL)
Excellent communication skills, analytical mindset, and a structured working style
Fluency in English; German is a plus but not mandatory

What we offer you

Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply!

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts

Your benefits in finance

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Employee reviews

Not only is the personal interaction, the working atmosphere and the mindset in the department great, I also really enjoy the work itself. Here, tasks are not just dully processed, but contexts and backgrounds are also explained. Thanks to the participation in the monthly closing, there is always variety of tasks. As a debtor, I can also get a taste of balance sheet accounting here - very interesting for me personally. Cross-departmental work is a daily occurrence here and I'm never stuck in a bubble. There are often projects, for example, to optimise processes or to improve cooperation with other departments. So I always have the opportunity to get involved and can actively shape processes and structures. Many of my colleagues have become friends and I simply feel comfortable.

At the end of 2021, I started as a Controller at Trusted Shops after graduating from university. In addition to extensive onboarding, my first goal-oriented projects and activities helped me to familiarise myself with the corporate culture and the job of a controller. For example, I was able to participate in the relaunch of the Smart Goal tracking, in which the Smart Goals of our units are consolidated on a monthly basis. This immediately gave me a comprehensive insight into the company and a feeling for the world of figures in a SaaS company. Thanks to the trust placed in me by the team and the immediate involvement in controlling topics, I was able to acquire new skills in the areas of IT systems, reporting, planning and proactive communication with various stakeholders within a short period of time. As part of the reorientation in Controlling, in which we work together on projects despite the newly created teams (Business Unit Controlling & Corporate Controlling) and maintain a very close exchange, I now have the position of Business Unit Controller. I am available to the business units I supervise as a sparring partner for month-end closing, ad-hoc requests, setting up cost analyses and other topics.As an employee in controlling and especially as a business unit controller, I look forward to accompanying the journey and development of the units and thus contributing to the significant success of Trusted Shops.

Have we awakened your interest?

Apply now