(Senior) Project Manager SaaS (f/m/d)

Trusted Shops SE (DE) • Cologne

Cologne

from today / asap

Your duties

Trusted Shops creates digital trust between people and companies and has just one goal - to become the #1 Community of Trust. As a profitable SaaS company with around 800 employees, we support over 25,000 online shops and around 40 million consumer memberships.  The unique combination of Trustmark, authentic customer reviews and buyer protection helps millions of consumers to shop online with confidence every day.   

To expand our Product Operations Unit, we are looking for a 

(Senior) Project Manager SaaS (f/m/d) 

(Hybrid in Cologne or remote in Germany/ Full-time/ Permanent contract) 

Your tasks  

  • Product Management - Analysis, planning, implementation and management of cross-functional/cross-team projects and initiatives within the Product Roadmap  

  • Project Completion - Responsibility for successful project completion to create the greatest possible benefit for all internal and external users  

  • Stakeholder Collaboration - Work with a variety of national and international stakeholders to determine how the project can be integrated into the existing processes, as well as the product and tech landscape  

  • Change Advocacy – Make your colleagues advocates of your projects and ensure that the organization is ready for the change  

  • Transparency Management – Documentation, communication, and transparency throughout the company  

  • Success Monitoring – Sustainable success through project monitoring that is aligned with the company’s goals 

Your profile

Your profile   

  • A completed degree in a relevant field (e.g. Business Studies) or a comparable qualification 

  • 5+ years of professional experience managing complex, strategic projects or change processes, preferably in the SaaS / e-Commerce industry,  combined with experience leading cross-functional teams and managing multiple stakeholders 

  • Experience with project management tools (e.g. JIRA, Asana, MS Projects), as well as knowledge of methods and best practices on how to successfully manage complex, strategic projects in a structured way 

  • Proactive, solution/result-oriented, self-sufficient and communicative hands-on personality with a strong organizational talent, a structured way of working and confident interaction with cross-functional stakeholders up to C-level    

  • Business fluent English, knowledge of German is an advantage  

 

What we offer you

  • Hybrid Work: Combine flexible remote work with team days in the office

  • Workation: Temporarily work from a destination of your choice within the EU, Iceland, or Norway.

  • Permanent employment with Europe's trusted brand

  • 27 days holiday + 3.5 additional days off at Christmas, New Year's Eve and Carnival

  • Buddy programme (an experienced trustee is at your side)

  • Individual development opportunities and internal learning programmes

  • Events (team events, unit events, etc.)

  • Health Pass - free online and offline sports, fitness and health courses

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply now!

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Your benefits in product

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Agile coach

Agile coaches are available to you and your teams so that you can be successful together.

Guilds

In cross-team guilds, we work on current topics in a self-organised and practical manner, e.g. in the Architecture guild or the DevOps guild

Knowledge marketplace

Everyone can offer knowledge or search for it on a kind of bulletin board. This creates spontaneous training sessions with each other

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Employee reviews

Thibaut Charprenet
Thibaut Charprenet
Senior Product Designer

As a Senior Product Designer, I work as part of the Advertising Product team. Together, we get to make most of the critical decisions about our products and enjoy plenty of freedom in the way we shape our roadmap.

My daily work never gets boring and always looks different depending on what phase of a project we are working on: in the discovery phase, I take care of the user research and data collection that will inform our decisions. In the conceptual phase, I deliver the user journey and the wireframes before moving to the more final graphic design. Finally, I also drive the user testing rounds or customer interviews to validate our new releases and establish the next UX improvements.

Every step of the way, I can rely on our in-house UX team to help me organise workshops, get feedback or support me with more advanced graphic tasks, such as illustrations and animations. Among the many excellent reasons to join Trusted Shops, the amazing UX team and our great diversity of profiles and colourful personalities would probably be my number one!

Have we awakened your interest?

Apply now