Recruiting Operations Manager (f/m/d)

Trusted Shops AG • Cologne

  • Full-time


from today / asap

Your duties

After almost 5 consecutive years of Super/Hypergrowth within Trusted Shops it is now time for sorting and further strengthening this growth by reassessing and implementing processes accordingly. The Recruiting Operations Manager (f/m/d) will be responsible for managing the (newly created) recruiting operations unit of Trusted Shops, with a specific focus on data analysis, KPIs and further enablement of the existing teams. This individual will be responsible for creating and implementing processes and systems that improve the efficiency and effectiveness of the entire recruiting lifecycle and all people involved. Additionally, this role will be accountable for data analysis, reporting, and KPI setup/tracking to measure the performance of the recruiting team and make more data-driven decisions in the future.

  • Develop and implement recruiting strategies and processes with the goal of attracting top talent
  • Build and maintain relationships with recruiters, team leads and other key stakeholders
  • Ensure cost effective "state of the art" recruiting practices and continue to develop them
  • Ensure that our recruiting practices are "state of the art" and cost effective
  • You stay abreast of industry trends and best practices in talent acquisition
  • Continually evaluate and improve the efficiency and effectiveness of the recruiting process and the tools and instruments involved
  • potentially evaluate and implement new tools that positively contribute to our existing processes in terms of efficiency, cost and employee experience
  • last but not least you make sure that you spar with our TA Teamleads to ensure that their recruiters receive coaching and training on specific innovations, if necessary

Your profile

This is what we think you should bring to the table in order to be successfull - but feel free to prove us wrong ;)

  • Proven experience as a team lead or manager in talent acquisition
  • Strong knowledge of recruiting best practices and trends
  • Excellent communication, interpersonal skills with a strong affinity towards data and metrics
  • Fluent German and English are a prerequisite
  • Strong project management and organizational skills
  • Ability to work in a fast-paced and ever-changing environment


  • New Work: Home Office or flexible working from Germany, Spain, Netherlands, Poland, France, Italy
  • Permanent contract with Europe's trusted brand
  • 30.5 days holiday
  • Buddy programme (an experienced trustee is at your side)
  • Individual training opportunities
  • Team events (summer party, Christmas party, unit events)
  • Health Pass (free online and offline sports, fitness and health courses)


Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Marco Garbrecht

Marco Garbrecht

Director Talent Attraction
Growing at a fast pace - meet Riccardo
Growing at a fast pace - meet Riccardo

Your benefits in people & office

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or flexibly from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.


Always up to date. We work with the latest tools to provide our colleagues with the best possible support.

Agile coach

Agile coaches are available to you and your teams so that you can be successful together.

Our values


Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.


Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.


We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Employee reviews

Alessandro Canu
Alessandro Canu
Inhouse Recruiter Tech

I am a tech recruiter and love to inspire new employees for our special Trusted Shops culture and vision. This immediately infected me in my own interview and I was sure that I wanted to be part of the team and Trusted Shops.

I'm a techie at heart and fascinated by how technology revolutionises even the most mundane things. No wonder I also ended up in the tech sector as a recruiter. Here, I especially like the synergies that arise across the units and teams. Tech experts benefit from each other's specialisations and combine their ideas to optimise products. As a recruiter, I dive into this world and enjoy the conversations with applicants, my regular exchange with hiring managers, the joint design of the range of requirements for advertised positions, as well as the planning of the application process and its content. Since recruiting has a high priority at Trusted Shops, our work, expertise and opinion are highly valued by all colleagues.

Felix Rohrbach
Felix Rohrbach
People Business Partner

As a People Business Partner at Trusted Shops, I experience an incredibly varied work environment with constantly new tasks that challenge me and are fun at the same time. In addition to our Tech Unit, which I support intensively and develop further together with the managers in the unit, last year, for example, I supported the founding of our Italian branch from the HR side. The Spanish market also plays a role in my day-to-day work – so the internationality is not only reflected in our customer portfolio, but also in everyday life in the People Department. Together with our People colleagues, we are involved in exciting projects ranging from the creation of an internal leadership academy to new concepts around New Work. As you can see, there's something going on here – join in!

Have we awakened your interest?

Apply now