Contract Manager*In (f/m/d) Part-time

Trusted Shops AG • Cologne

  • Part-time

Cologne
from today / asap

Your duties

eTrusted is the SaaS solution for establishing a holistic experience feedback culture. The cloud-based platform enables the collection of feedback at enterprise level at every relevant touchpoint. Well-known, internationally operating companies such as Volkswagen, Renault and Gothaer are already using the 360-degree feedback solution for their customer journey.
https://www.etrusted.com/

As a Contract Manager (f/m/d), you are responsible for the entire contract management of our enterprise customers and together with your colleagues from Sales and Customer Success Management you shape a successful and long-term customer relationship. You act directly at the interface to our customers - in new business as well as in account management.

  • Contract Management - You create and review B2B contracts based on individual customer conditions. You participate in contract negotiations and support your team in account management.
  • Interface management - You act as a contact person for our external enterprise customers as well as for internal stakeholders in the areas of contract management, legal and controlling. This also includes the internal coordination of customer requirements regarding data protection and IT security.
  • Monitoring - Invoicing, payment deadlines and contractual arrangements are a central part of your responsibility. You ensure precise, correct and transparent payment processes and always keep an eye on them.
  • Data management - You maintain the contract and billing data in our systems and ensure systematic document management.
  • Retention - Through interactions with our clients you will foster loyalty to eTrusted contributing to the achievement of the company's goal.

Your profile

  • Experience in contract management and contract review - ideally in B2B enterprise or SaaS business
  • Strong awareness of data protection and contract law issues
  • You translate deliverables and terms into clear, concisely worded contractual terms and conditions
  • Excellent communication skills - both internally and externally
  • Native German, English business fluent
  • Experience in working with ERP, CRM or billing systems
  • Quick perception, hands-on and organised way of working
  • High sense of quality and responsibility


Benefits

  • New Work: Home Office or flexible working from Germany, Spain, Netherlands, Poland, France, Italy
  • Permanent contract with Europe's trusted brand
  • 30.5 days holiday
  • Buddy programme (an experienced trustee is at your side)
  • Individual training opportunities
  • Team events (summer party, Christmas party, unit events)
  • Health Pass (free online and offline sports, fitness and health courses)



BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Contacts
Christiane Esser

Christiane Esser

Inhouse Recruiter Commercial
 

Videos

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A day in a life of a Sales Development Representative – meet Johannes
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Sales coaching from onboarding to day-to-day work – meet Siemon
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A day in a life of a Sales Development Representative – meet Johannes
A day in a life of a Sales Development Representative – meet Johannes
Sales coaching from onboarding to day-to-day work – meet Siemon
Sales coaching from onboarding to day-to-day work – meet Siemon

Your benefits in commercial

Sales Coach

Nobody works exactly the way you do. We offer you individual coaching and support by our sales coaches. Address topics that you find difficult and become even better at what you already know.

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

Internationales flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Tools

Always up to date. We work with the latest tools to provide our colleagues with the best possible support.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Your benefits in legal

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.

Our values

Transparency

Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.

Respect

Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.

Trust

We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Employee reviews

Nele Straatmann
Nele Straatmann
Account Managerin

As a account manager, I support the account management team of the DACH market as a kind of "special force" and work independently on various projects that make the account managers' daily work easier. From the very beginning, I have been given a high amount of personal responsibility and trust. Trust is not just something that is said lapidary, but is lived throughout the entire company. I particularly like the New Work policy at Trusted Shops. I love the possibility to work from anywhere and I can hardly wait to leave south during winter. Although I live about 500 kilometres away from Cologne, I feel very connected to my team. Even beyond that, all my colleagues have been extremely supportive and open towards me, and at the end of the day it often feels like I'm working with friends - I've never experienced that before.

Paul Patrick Beyeme
Paul Patrick Beyeme
Sales Manager DACH

I joined Trusted Shops in 2014 as a Sales Manager and was immediately impressed by the company’s wonderful culture. Direct and informal contact with the founders helped me to identify with the products and the entire international identity of the company. I had the opportunity to work on various development projects for the French market and to acquire new skills in the areas of recruitment, coaching, team management and proactive communication with various management departments. Eight years on, I now work as DACH Sales Manager and am delighted to continue sharing the great adventure of Trusted Shops with excellent colleagues. 

Stefanie Sieberz
Stefanie Sieberz
Sales Consultant DACH

I really enjoy my daily work and like to challenge myself. Every day I learn new approaches that make the work in telesales special. I'm not a door-to-door salesperson; on the contrary, our customers are often grateful for the contact and the conversations are interesting thanks to the individuality of the industries. If you already think that sounds exciting, I can tell you that there is much more to discover. Find out for yourself.

 

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