Cloud Engineer (f/m/d)

Trusted Shops AG • Cologne

  • Full-time


from today / asap

Your duties

Revolutionize the digital landscape with Trusted Shops! Join us in crafting cutting-edge SaaS solutions that empower over 30 million users and 30,000 companies throughout Europe. Our innovative product suite, featuring renowned offerings like Trustbadge, buyer protection, and the dynamic eTrusted feedback platform, stands as a testament to our two-decade commitment to fostering trust in the digital realm.

Unleash your potential in our thriving Products & Engineering division, the beating heart of our product innovation. Immerse yourself in a dynamic ecosystem of 13 cross-functional Product-Teams spanning 4 Product-Domains, all fueled by the energy of our agile environment.

We are looking for an experienced Cloud Engineer or DevOps engineer. You’ve got a few years experience in maintaining and setting up new infrastructure in AWS and can find solutions to tricky architecture questions in an Event-Driven set-up. You want to work in a cross-functional product team? Join us to make our Community of Trust vision come to life! Submit the form for the next step in your career.

What your role's responsibilities will include:

  • Provide guidance for infrastructure topics for a product team consisting of developers, PO, QA, UI/UX, Agile Coach and other supporting functions
  • Developing new functionality / components around the web platform and improve existing ones by supporting with your infrastructure and operations knowledge
  • Setting up concepts for infrastructure and implementing them in AWS via Terraform
  • Developing and implementing concepts for monitoring / logging in AWS CloudWatch, Instana and
  • Ensuring with the team that our systems are operating as intended

What your day as a Cloud Engineer (f/m/d) might look like:

  • Begin your day by setting up your workspace, whether it's at home or in the office, ensuring it's just right for a productive day ahead.
  • Open your personalized task manager and immerse yourself in the range of projects you're currently tackling, from short-term tasks to major stories within larger Epics.
  • Gather with your team in the daily standup. If there’s not much on-going for you, feel free to switch to the weekly with your other DevOps colleagues (f/m/d).
  • Handle a low-prio incident. Often it’s the DLQ in our event-driven system.
  • Discuss the priority of upcoming maintenance with the Product Owner and guide the devs.
  • It's lunchtime! Enjoy a meal at home with your significant other or join team members and colleagues in exploring nearby restaurants.
  • If you're in the office, seize the opportunity to indulge in treats like Waffle Day or Health Day. Grab a freshly baked Waffle or a freshly crushed Smoothie, reenergizing you for the tasks at hand.
  • Roll out the latest internal Terraform modules to Testing and Stage environments to verify the expected budget impact and capacity planning.
  • Verify via centralized logging and the dashboards that everything is running smoothly.
  • Take a small-to-medium-sized dev ticket in TypeScript or Java and work on it with your developer colleagues.
  • If you're in the Office today? Extend your day with a refreshing moment on the Rooftop Terrace, savoring a complimentary Drink before bidding the Office adieu – because we value work-life balance.
  • Alternatively, this could be your monthly self-education day, free from meetings and devoted to your chosen learning and self-improvement agenda.

Your profile

  • You have hands-on experience of at least 2 years in a professional capacity.
  • For this position, we’re looking for an enthusiastic, experienced self-starter. You are not afraid to dive deep into technical challenges by yourself even if it means taking a bit longer.
  • Keywords like event-driven cloud infrastructure, provisioning of (No)SQL databases, CIrcleCI, monitoring/alerting of technical KPIs, and maintenance and dependency updates of frontend and backend tech stacks don’t scare you.
  • You excel in a self-directed environment with a strong grasp of DevOps concepts, and your solutions reflect a keen awareness of cost efficiency, demonstrating familiarity with FinOps principles.

  • You’re a team player and can communicate well with developers, system architects, and business people alike.

  • Your communication skills in English are excellent, and while not mandatory, your knowledge of other languages is an added asset.
  • You would be working with the following Tech-Stack: AWS (S3, API Gateway, Lambda, SQS, SNS, CloudWatch, ECS, DynamoDB), PostgreSQL; Terraform/shell-scripting/yaml; JavaScript/TypeScript/Java; GitHub, CircleCI,, Instana

What we offer you

  • The freedom to do a really good job
  • New Work: work up to 100% mobile (or on-site/hybrid) within Germany and take advantage of our flexible model
  • One "Self Education Day" per month
  • 30.5 days vacation
  • Individual training opportunities
  • Health Pass (free online and offline sports, fitness and health courses)
  • Team events (summer party, Christmas party, unit events)
  • An international and diverse environment - colleagues from over 40 nations who work for 13 markets in 5 offices across Europe
  • An unique company spirit - an open error culture, enthusiasm for good results, and giving every individual room for growth

- #cometotrust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Christian Ramrath

Christian Ramrath

Inhouse Recruiter Commercial
What opportunities does "new work" offer our colleagues? Patrick tells us his story
What opportunities does "new work" offer our colleagues? Patrick tells us his story

Your benefits in tech

New work

Work from wherever you feel most comfortable. Whether in one of our 5 offices or temporary from another location in Europe.

Health Pass

Stay fit – physically and psychologically. Our company health management offers you a wide range of courses, presentations and workshops.

International flair

With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.

Individual development opportunities

Unleash your talent and improve your individual skills that support you in your work.

Buddy programme

Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.

Team events

Whether in summer, winter or whenever it suits your team – we enjoy spending time together.


In cross-team guilds, we work on current topics in a self-organised and practical manner, e.g. in the Architecture guild or the DevOps guild


We like to think outside the box, developing useful and creative solutions to problems during small events – whether related to work or not

Peer- /mob-programming

Many people work together to develop the best code. This allows us to progress even more effectively in projects and to learn from each other.

Knowledge marketplace

Everyone can offer knowledge or search for it on a kind of bulletin board. This creates spontaneous training sessions with each other

Agile Coach

Agile coaches are available to you and your teams so that you can be successful together.

Our values


Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.


Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.


We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.

Our application process


Are you passionate about the code behind our products?

Programming Lanugages
Programming Lanugages

Java: Java is used by some of our Tech teams and supports us with components that have complex logic, usually in combination with Spring Boot 

TypeScript: We use TypeScript combined with the Angular and React frameworks in the frontend and also on the server side with NodeJS 

Kotlin: We sometimes use Kotlin as an alternative to Java for server-side solutions and for our mobile development 

Python: We often use Python when processing or transforming data. We also occasionally write services in it with the help of AWS Lambda 


Angular: Particularly in our B2B area, we rely on Angular for our frontend in order to be able to develop interactive solutions efficiently 

React: React is used when the performance of our solutions is important. Our B2C environment, in particular, benefits from React (shop profiles, trust badges, widgets, etc.) 

Spring Boot: When it comes to complex business logic in Java and Kotlin, we use Spring Boot. It is deployed in Kubernetes clusters 

NodeJS: Our focus is on serverless, and we often use typescript in the backend. We mostly use NodeJS in combination with AWS Lambda 

Service & Tools
Service & Tools

Circle CI:  CircleCI is our CI/CD tool for automated builds, testing & deployment 

GitHub:  GitHub supports our internal open source policy and enables cross-team cooperation and feedback 

Ansible: We use Ansible to provide our virtual servers in a repeatable and automated way 

Terraform: Our AWS infrastructure is fully managed with Terraform. This allows us to keep a simple history of all changes and minimise the manual effort. 

Databases & Hosting
Databases & Hosting

DynamoDB: DynamoDB is often used to access large amounts of data in real time. We regularly use it with AWS Lambda to provide a scalable solution. 

PostgreSQL/MySQL: If flexibility of data access is paramount, then we also use relational databases 

AWS:  For us, it's "cloud first" so that we are able to scale the infrastructure of our products. Here we rely on services such as AWS Lambda, S3 and DynamoDB 

Employee reviews

Dariia Spychak
Dariia Spychak
Backend Developer

Right now we are working on a new major project for user management and permissions, which is interesting but also complex and has many aspects that will allow it to be integrated into other components. I really like the fact that, as developers within the team, we can decide which technology and programming language we want to use and how we structure the processes. This can sometimes be a challenge, but it helps us gain a lot of new experience. I can work on anything I want to learn about on self-learning days. And of course we have a very friendly and open working atmosphere. Team building events and mob/pair programming sessions also contribute to this. 

Jan Beilfuß
Jan Beilfuß
Frontend Developer

I am currently working in the Review Insights team. In this product team, we work on frontends that help our customers, i.e. online retailers, to draw valuable information from the collected reviews. I have another colleague in the team from the front-end team with whom I work closely. This starts with the planning and discussion of solutions and ends with the joint revision of the written code. Overall, the working atmosphere at Trusted Shops is very pleasant and relaxed. Thanks to a specially developed platform solution, each product team can build its own micro frontends and is thus independent of the other product teams. This means that you are not restricted in your choice of framework, for example - however, we mainly use the common JavaScript frameworks. Personal development is also encouraged. This year, for example, I was able to take part in a one-week summer school on the topic of deep learning, and we basically have one day a month at our disposal to continue our education as we see fit.

Have we awakened your interest?

Apply now